Our Secret Weapon Is A Cell Phone

Why Us

April 7, 2024

Why Do Home Remodeling Clients Love Us?
Shhh! Our Secret Weapon Is A Cell Phone

We Always Keep You In The Loop
About Every Move We Make

Our Minneapolis home remodeling customers rave about us to friends, family, and even strangers. They leave us 5-star reviews and shake our hands gratefully at the project’s end. Then they come back for their next job.

Why?

It’s because of our secret weapon.

What’s our secret weapon?

It’s a cell phone.

That’s right, at Executive Remodeling, we wield a cell phone the way Thor wields his magic hammer.

When you work with us, you’ll always know what’s happening and whether your job is on schedule and within budget. We keep you in the loop and respond promptly when you have questions or comments.

And that is part of what makes us home remodeling superheroes.

It’s How We Use Our Phone
That Makes Us So Great

You might not think such a common device could be a secret weapon, but you’d be surprised. Every home remodeling company in the country likely has access to a telephone. The fact that we have one isn’t our secret.

It’s how we use it. And how often we use it.

For instance, our expert team uses the phone to let you know how your project is going. We make sure you know where things stand and how the job is progressing. In the rare event that something goes wrong, you find out just after we do.

We use our telephone to ensure you’re happy with how your project turns out in several ways.

We Answer.

Have you ever tried to call someone to discuss something important, but you simply couldn’t reach them?

It’s frustrating, isn’t it? You might even forget what you wanted to say or ask. When that happens, things can slip through the cracks.

That’s one reason we make such an effort to pick up the phone when you call us. We know you may only have a brief, free moment during your busy schedule, so we don’t want you to waste it talking to a machine.

We are eager to hear from you about your job during business hours. We welcome comments and questions. We’re happy to listen to your concerns, and in the rare instances when we cannot pick up your call, we promptly respond to your voicemail with a callback as soon as we’re free.

We never leave you hanging

We Keep You Informed

We not only answer when you call us but also contact you whenever we have something to report.

Why?

Because that’s how we like to be treated, and we follow the Golden Rule. We want you so happy and satisfied with us that you’ll leave a 5-star review.

Since we don’t like to feel like we’re being kept in the dark, we figure you don’t either. So, we keep the light on everything for you.

Has there been a delay in material delivery? We call you.

Are we ahead of schedule? We call you.

Has an unexpected issue arisen? We call you.

We inform you of every step we take and let you know how your home remodeling project is progressing. You never have to wonder or worry.

We are happy to reach out to you by whatever method you prefer – email, voice call, or text message. Just let us know what’s best for you so we can keep you informed.

We Take Responsibility

You’ve worked too hard to earn your money to listen to a home remodeling contractor give you backpedaling double-talk.

That’s why we never do it. And that’s why we are the area’s trusted home remodeling experts.

On the rare occasions when we mess up, we want you to know it as soon as possible. We call, text, or email you immediately to let you know what happened. But we never try to pass the blame. We never point fingers or make excuses.

We take total responsibility. Then we fix it. Period.

So, if you want to work with a home remodeling superhero in Minneapolis who makes communication a priority, contact Executive Remodeling today to request a free quote.

Share this article

Carlotta P.

1. This was our first big renovation. We weren't prepared for some of the decisions we needed to make before the project started. 2. Guidelines for what was expected of us before the project began wasn't clear, such as selection of: backsplash, lighting , tiles etc. 3. Once the project began, Executive Remodeling gave us a clear timeline with weekly updates. 4. Executive Remodeling staff was very courteous and respectful as were their contractors. 5. They informed us of what they were going to do with construction details i.e. - poly barriers, dust, etc. 6. They also had an excellent cleaning crew who did more than we expected. 7. We are extremely satisfied with the kitchen renovation and we will definitely have them involved in our other renovations.

Reviews

Catherine R.

We emptied out the basement for drain tile then re-installed what was taken out to preserve the investment in our nearly 100-year-old house. Executive’s team was supportive every step of the way. Their optimism and 'can do' attitude were helpful as we discovered complications. They got the right craftsmen for every step. We even added a new garden window to the kitchen upstairs, knowing we could trust them to do a great install. We sleep well knowing our wiring is up to code, and we enjoy a great deal of natural light in the basement because of their work.

Reviews

Karen A.

Our experience with Executive Remodeling was excellent from Day One! We had our entire basement done, and they were great at helping put together our ideas with what was doable, staying within budget, and turning out a beautiful finished product. All of the trades that came were professional, courteous, cleaned up well after themselves, and did a beautiful job. We couldn't be more pleased and heartily recommend them!

Reviews

John S.

After meeting with several Twin Cities contractors to find the right fit for our dream home addition, we chose Executive Remodeling because we valued their honesty, experience, and straightforward approach to planning and project execution. The team was easy to work with and responsive. We were treated with honesty and integrity and got an incredible amount of value for our investment. We couldn't be happier with the results.

Reviews

Laura S.

'I can't recommend Executive Remodeling highly enough! From start to finish, they were responsive, communicative, and very easy to work with. They built a bathroom addition for us and stayed on budget and timeline throughout the entire project. All the people they brought in to work on the project were also kind, competent, and efficient. The team at Executive Remodeling went out of their way to ensure that everything went smoothly and the project turned out great!'

Reviews

William F.

Excellent. Prompt and great workmanship. Very little disruption to our routine, and they cleaned up professionally. Handled the dealings with the insurance company as repair was caused by hail damage. This made the whole process easy. They also brought all the samples to our house for selection which was very efficient for us. Highly recommend Executive Remodeling.

Reviews

Mark L.

'We recently needed some work done on our home and used Executive Remodeling. The communication and suggestions concerning our project were clear and very helpful. The workmen respected our home, were professional, left the worksite clean, and, when on-site, accommodated our need to be in and out of our home. The project was completed on time, and the costs were exactly as quoted.'

Reviews

Samantha M.

We used Executive Remodeling to finish our basement. As first time homeowners with no construction experience, we could not have asked for an easier process. Workmanship was incredible, everything ran on time, communication was excellent, and we couldn’t be happier with the end product. We would recommend them to anyone, and already have! We will definitely use them for any future projects that come up. Thanks so much to Ryan, Reed, and Katie!

Reviews